Guests are kindly requested to check-out at 11 pm on the day of departure. If you wish to arrive before or depart later, do not hesitate to contact us by telephone or by mail giving us the references of your reservation.
Certainly not: out of respect and for the comfort of our clientele, we have however rooms with balcony or terrace. In addition, the hotel's bar has a smoking area on the terrace, facing the lagoon.
Yes, you can connect to the Internet free of charge from all rooms in the hotel. The code WIFI and the password will be communicated to you on your arrival.
The hotel has a Spa area, including a steam room, a sauna and an outdoor Jacuzzi. All three devices can be booked for one session (1 hour and 15 minutes), at a surcharge of € 25.00 per person (we recommend that you book your session in advance). Well-being (the entire Spa area is privatized) and comfort guaranteed (bathrobes, towels, disposable slippers and beauty products are available)!
Yes! In addition to the Spa, the hotel offers bike rental (12,50 € / bike for 4 hours), paddle boards (10,00 € / paddle board for 1h30, combinations, life vests and paddles are provided). Nothing like discovering the coast of Emerald and the splendid lagoon of Sands d'Or les Pins!
Room service is provided by the reception staff from 8:00 to 22:30.
Yes, the bar, located on the ground floor of the hotel, is open from 8:00 to 22:30. It has an ideal terrace facing the Sables d'Or Les Pins lagoon, as well as a cozy lounge area with a superb flat screen TV.
No, the hotel does not have a lift, but rest assured: the hotel consists of only one floor, and if required, our staff will be happy to assist you in bringing your luggage to your room.
Whatever the reason, inform the reception as soon as possible! To the extent of our availability and our products, we will do our best to satisfy your request.
Call our reception on 02 96 41 42 49, we are always at your disposal, ready to guide you!
Yes, there is a special car park next to the hotel. It is totally free and accessible 24 hours a day!
A large bicycle storage room is at your disposal.
Flat screen TV, Wi-Fi, hairdryer, terry towels, body care products, hot drinks (coffees, teas, infusions), storage space / Nespresso machines (1.80 € the pod). The eco-double rooms have a kettle, and all the other rooms are equipped with Nespresso machines. The majority of our rooms are equipped with safes.
The room service will clean your room between 9am and 1pm. If you would like us to intervene at another time, we invite you to report it to the reception. A red or green sign is also available in your room; do not hesitate to hang it at the handle of your door in order to inform the room service of your wish.
In accordance with French safety standards, it is forbidden to smoke in the rooms (we also thank you for thinking about the next guest who will come to stay in the same room!). However, some rooms have a terrace or a balcony: ask for them when making a reservation by phone!
Yes, the hotel welcomes pets for a fee of € 8.00 / night per pet. Thank you for letting us know when you make your reservation.
Two options are available to you: if you need to keep your room on one hand, we offer a late check-out with an extra charge (25% of the overnight stay). On the other hand, hotel features luggage storage; you can perfectly entrust us your luggage for a day, to come to recover them in the evening!
Yes ; this service is provided by the staff of the hotel itself. We invite you to approach the reception in order to know the rates and conditions.
Our reception is open from 8am to 10pm. Also, you can pay on arrival, or even before your arrival, to save you time!
Breakfasts are served between 8:30 and 10:30. However, upon request, breakfast can be served earlier or later, depending on our availability of organization.
Yes, all rooms are equipped with free WIFI connection.
Yes, the lounge / lounge area adjoining the bar is at your disposal to offer you the most comfortable working conditions possible.
Breakfast is served between 08:30 and 10:30. (On special request the day before, it can exceptionally be served sooner or later).
Breakfast is presented in the form of an all-you-can-eat continental buffet, made up of seasonal and quality products. It is charged 12,50 € per adult and 6,25 € per child. We also offer a "express breakfast" formula, at a price of € 5.50 per person (a hot drink, a glass of fruit juice, a Viennese pastries). However, depending on the time of year and current offers, it is possible that breakfast is already included in the price of the night!
Our breakfast is served as a self-service continental buffet, we do not have gluten-free bread, our fresh bread is adapted to the vegan diet and we offer yoghurt based on soy milk.
Yes, on request at the reception the day before, you can have breakfast in your room from 8.30 am at no extra charge.
Security and payment:
It is always going through the phone that you will get the best price! Our website is our official online store, no intermediary intervenes in this marketing process.
Our hotel will send you an e-mail of confirmation of reservation. If you wish to change your reservation, please refer to the special conditions of your reservation, or contact us on 02 96 41 42 49. We will try our best to find an arrangement!
In some cases yes. Depending on our availability and if you have selected our "Changeable, Refundable, Cancellable" offer, your reservation allows you to change the date. In the case of expiry, we do not give preferential treatment. If a reservation has been inadvertently entered, please contact the reception immediately on 02 96 41 42 49.
We accept all credit cards, checks, cash, as well as ANCV holiday checks.
If you have booked through the Internet, your card will be charged one third of the total amount of your stay (deposit) at the time of entering the reservation. If you have booked by phone, we take your bank print for the sole purpose of checking your creditworthiness; no amount will be charged before your arrival at the hotel. In all cases, the final payment of your stay will be made at the hotel reception, on your arrival or the day of your departure, according to your preference.
Yes, but only in exceptional circumstances. To do so, we invite you to contact the reception.
The service of the reception is with your listening and will find very quickly your billing, do not hesitate to contact him on 02 96 41 42 49!
Your room and your belongings are secured by your key (and in some rooms, by a digital combination safe). If you have forgotten one of your belongings at the hotel, do not worry: the reception will contact you immediately to inform you and organize the return of your property
Access to the Spa is free for adults (do not forget to book your session!). Children under the age of 18 may also have access to it, but under the supervision and sole responsibility of their legal guardians.
Yes, baby cots (extra charge of 6,00 € / night) and extra beds are available (extra charge of 15,00 € / night). For organizational reasons, please let us know when you make your reservation!
Yes, a microwave is available at your convenience. Please contact the reception to find out how to use it!
Yes, dogs and cats are accepted (to the extent reasonable). They must be kept on a lead inside the establishment, and their presence is charged € 8.00 / night / pet
The hotel restaurant is temporarily closed. We will not fail to inform you of its reopening as soon as it is scheduled.
In the meantime, we will gladly advise you as soon as you arrive at the best tables near the hotel, according to your tastes. Leave your car in the parking lot! The nearest restaurant is only 200m from the hotel!
A little walk along the lagoon, in the setting sun ... what better way to get into an appetite?